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Original file line number Diff line number Diff line change
Expand Up @@ -15,50 +15,51 @@ keywords:
- SQL
- index corruption
products:
- data-classification
sidebar_label: How to back up the Netwrix Data Classification index
- dataclassification
sidebar_label: Backing Up the Netwrix Data Classification Index
tags:
- kb
- system-administration
title: "How to back up the Netwrix Data Classification index"
title: "Backing Up the Netwrix Data Classification Index"
knowledge_article_id: kA04u000000PcvZCAS
---

# How to back up the Netwrix Data Classification index
# Backing Up the Netwrix Data Classification Index

This article details steps to back up the Netwrix Data Classification (NDC) index. You should back up the index to provide a safety net in case of index corruption. Maintaining a proper NDC index reduces the time lost if an index becomes corrupted.
This article details steps to back up the Netwrix Data Classification (NDC) index. You should back up the index to create a recovery point in case of index corruption. Maintaining a proper NDC index reduces the time lost if an index becomes corrupted.

## What causes index corruption?
## What Causes Index Corruption?

Corruption within the index occurs when one of two situations happens:

1. The Indexer process is terminated without being allowed to stop gracefully, for example by a power interruption or by using the “End Task” option in Task Manager.
1. The Indexer process terminates abruptly without shutting down gracefullyfor example, due to a power interruption or because a user selects **End Task** in Task Manager.
2. The Indexer is prevented from editing the files by another utility (ransomware protection, anti-virus, etc.) during that same window, or the utility modifies those files itself.

## How to prevent the index from corrupting?
## How Do You Prevent Index Corruption?

You can reduce the risk of index corruption by doing the following:

1. Ensure that automatic restarts are disabled on the server.
2. Ensure that the CSE files are excluded from any running anti-virus. (Default CSE location: `C:\Program Files\ConceptSearching\ConceptDB\`)
1. Disable automatic restarts on the server.
2. Exclude the CSE files from any running anti-virus. (Default CSE location: `C:\Program Files\ConceptSearching\ConceptDB\`)
3. Educate users of the Netwrix Data Classification product to avoid manually stopping the Indexer process.

## My index has corrupted — can I perform a root cause analysis?
## How Do You Perform a Root Cause Analysis on a Corrupted Index?

Yes. Logs are generally the best method for root cause analysis, though it may be difficult if considerable time has passed. One option is to review the following SQL data:

```sql
SELECT * FROM ApplicationLog WHERE Operation = 1 AND ModuleID = 2 ORDER BY LogDateTime DESC
```

If the service was improperly shut down, you would expect to see a **Started** entry without a corresponding **Shutdown** entry.
If the service shut down improperly, you would expect to see a **Started** entry without a corresponding **Shutdown** entry.

## How to back up the index?
## How Do You Back Up the Index?

Follow these steps to back up the index:

1. Stop all services: **Collector**, **Indexer**, **Classifier**. If you are using a DQS (clustered NDC), stop all three services on each server in the cluster.
1. Stop all services: **Collector**, **Indexer**, **Classifier**. If you are using a Distributed Query Server (DQS), stop all three services on each server in the cluster.
2. Take a backup of the CSE file folder on each server. (Default CSE location: `C:\Program Files\ConceptSearching\ConceptDB\`)
3. Take a backup of the SQL database. It is very important that the SQL database is in sync with the CSE files — stop the services first to ensure consistency.
3. Take a backup of the SQL database. The SQL database must be in sync with the CSE files — stop the services first to ensure consistency.
4. Start all services.

For best results, perform these steps weekly to ensure minimal data loss in the event of index corruption.
Original file line number Diff line number Diff line change
Expand Up @@ -13,29 +13,28 @@ keywords:
- port 80
- change port
products:
- data-classification
sidebar_label: How to Change the Default IIS Port for Netwrix Dat
- dataclassification
sidebar_label: How to Change the Default IIS Port
tags:
- kb
- system-administration
title: >-
How to Change the Default IIS Port for Netwrix Data Classification Web
Console?
title: "How to Change the Default IIS Port"
knowledge_article_id: kA0Qk0000000MzpKAE
---

# How to Change the Default IIS Port for Netwrix Data Classification Web Console?
# How to Change the Default IIS Port

## Question

How to change the port 80 that comes with a default Netwrix Data Classification installation?
How do you change the default port 80 in a Netwrix Data Classification installation?

## Answer

The default IIS configuration of the Netwrix Data Classification is typically performed on the **Administration Web Application** step of the installation procedure. Learn more in Deployment — Install Netwrix Data Classification — v5.7
By default, IIS is configured during the **Administration Web Application** step of the installation procedure. See [Install Netwrix Data Classification](pathname:///docs/dataclassification/5_7/introduction/install/overview) for details.

Follow the steps below to change the default IIS port for the web console:

1. Start the **IIS Manager**: navigate to **Control Panel** **Administrative Tools** > **Internet Information Services (IIS) Manager**.
1. Start the **IIS Manager**: navigate to **Control Panel** > **Administrative Tools** > **Internet Information Services (IIS) Manager**.
2. In the **Connections** menu on the left, expand **Sites** > **Default Website**.
3. Click the **Bindings** link under **Actions**.
4. In the **Site Binding** window, click **Edit**.
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Original file line number Diff line number Diff line change
Expand Up @@ -26,7 +26,7 @@ knowledge_article_id: kA00g000000H9eECAS

## Question

How do I export the Netwrix Data Classification event logs?
How do you export the Netwrix Data Classification event logs?

## Answer

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Original file line number Diff line number Diff line change
Expand Up @@ -15,9 +15,10 @@ keywords:
- attribute
- bulk update
products:
- directory-manager
- directorymanager
sidebar_label: Unable to Sort Groups by DisplayName
tags:
- kb
- troubleshooting-and-errors
title: "Unable to Sort Groups by DisplayName"
knowledge_article_id: kA0Qk0000002IC9KAM
Expand All @@ -33,12 +34,12 @@ When you attempt to sort the **My Groups** listing in Netwrix Directory Manager

![Group listing in Directory Manager portal with Display Name column sorted in ascending order](./../0-images/ka0Qk000000EZ2j_0EMQk00000BoBWe.png)

## Causes
## Cause
- The **Display Name** attribute is not mandatory for groups created directly in Active Directory, so some groups may not have this attribute populated.
- When you sort by **Display Name** in Netwrix Directory Manager, the portal treats missing display names as null values and uses the **Common Name** instead. This can result in incorrect or failed sorting.
- Groups created using Netwrix Directory Manager always have a **Display Name** because it is a required attribute.

## Resolutions
## Resolution
1. Verify which groups are missing the **Display Name** attribute by checking the attribute editor in Active Directory.
2. Populate the **Display Name** attribute for all groups that are missing it.
3. After all groups have a **Display Name**, the Netwrix Directory Manager portal will sort group listings correctly by this attribute.
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Original file line number Diff line number Diff line change
Expand Up @@ -23,7 +23,7 @@ knowledge_article_id: kA04u0000000HuTCAU

## Question

How can I update the ransomware extension list when Netwrix Threat Manager has no internet access?
How can you update the ransomware extension list when Netwrix Threat Manager has no internet access?

## Answer

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