Security-focused IT leader with a background spanning enterprise security operations, global network engineering, and hands-on technical support. I specialize in building scalable systems, tightening security posture, and turning chaos into documented, repeatable processes. Also a small business owner who builds things out of wood—because balance.

Security & IT Operations Manager
Oct 2025 – Present

Security Systems Administrator, Enterprise Security
Sep 2022 – Oct 2025

• Lead and support enterprise security and IT operations
• Partner across teams to improve system reliability, security controls, and operational maturity
• Coach and mentor team members while driving customer-focused outcomes
• Strong focus on documentation, process improvement, and scalable solutions

Sep 2014 – Present
Bucks County, Pennsylvania

• Design and create custom home décor and tailored wood products
• Operate a small business from design through fulfillment
• Blend craftsmanship with automation using CNC and laser engraving

Network Engineer
Dec 2020 – Sep 2022

• Supported network infrastructure across 300+ international offices and 40,000+ users
• Managed network maintenance, security, and system upgrades
• Led projects for new office openings, moves, and closures
• Built internal documentation (runbooks, topology diagrams, SOPs)
• Implemented a new network monitoring system and delegated L1 tasks
• Participated in on-call rotations and Tier 4 escalations
• Designed a standardized intake process for office network projects

National IT Specialist
May 2018 – Dec 2020

• Provided Tier 3 technical support for 20,000+ users
• Supported macOS, iOS, JAMF, PC hardware, and software issues
• Delivered internal training, webinars, and technical documentation
• Reported on metrics, SLAs, and system health
• Acted as a connector between IT support, vendors, and end users

8 years

Genius
Nov 2016 – May 2018 — Lawrenceville, NJ

• Delivered hands-on technical support for macOS and iOS devices
• Recognized in Apple’s Southern New Jersey Spotlight for performance and leadership

Sales Expert
May 2015 – Nov 2016

Inventory Manager
Apr 2013 – May 2015

• Managed a multimillion-dollar inventory operation
• Led a team of six with 99% inventory accuracy
• Trained peers across markets and built reporting workflows

Back of House Specialist
Jun 2010 – Apr 2013

Sound Technician — Global Spectrum (now Spectra)
Nov 2012 – Mar 2013

• Managed live audio for basketball games and events

• Enterprise Security & IT Operations
• Network Engineering & Troubleshooting
• macOS / iOS / JAMF
• Documentation, SOPs, and Process Design
• Coaching & Team Leadership
• Woodworking, CNC, and Laser Engraving
• Audio Production & Sound Design

• Instagram
• Etsy