Skip to content

Misleading invite to end Free Trial #1084

Description

@Frzk

A customer reached out at the support because their Free Trial period was over, after about 15 minutes of use.
They were only using the CLI.
This is what they experienced [username redacted]:

Trying login with SSH…
-----> Hello ******, nice to see you!
You are still in your free trial. If you continue, your free trial will end and you will be billed for your usage of the platform. Do you agree? [Y/n]
Y
! An error occurred:
fail to create the application: Sorry, your free trial has expired. Please, fill your billing profile and add a payment method.

I think the message is terribly misleading:

  • what happens if the user answers n? Will they be able to use Scalingo and the CLI?
  • if they answer Y, which is the default choice, they can't use the CLI either (see above).

We should do something :)

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions