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DNS Error: grifflab.com does not resolve without 'www' #3

@tmorshed

Description

@tmorshed

Problem:

Visiting "https://grifflab.com" fails to resolve via DNS, while "https://www.grifflab.com" works as expected. This means users attempting to access the site without the "www" prefix are unable to reach the website.

Steps to Reproduce:

  1. Go to https://grifflab.com in any browser.
  2. Observe that the site does not load due to a DNS resolution error.
  3. Go to https://www.grifflab.com and see that the site loads correctly.

Recommended Fix: Generated by GPT4.1

  • (Needs to be performed by the domain owner (JDG))
  • Update the DNS configuration for the domain so that "grifflab.com" (the root domain) is properly set up to resolve and redirect to "www.grifflab.com".
  • This typically involves adding an A record for "grifflab.com" pointing to your hosting server's IP address, or setting up an ALIAS/ANAME if supported by your DNS provider. Additionally, configure an HTTP redirect from "grifflab.com" to "www.grifflab.com" to ensure users always reach the correct site regardless of prefix.
  • Example DNS entries:
    • A record: grifflab.com -> [server IP]
    • CNAME/ALIAS (if supported): grifflab.com -> www.grifflab.com
  • Additional Resources:

Screenshot:

The attached screenshot shows the DNS error encountered when accessing "https://grifflab.com".
Image

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