diff --git a/web/getting-started.cloud/src/main/webapp/WEB-INF/51Degrees-Cloud.xml b/web/getting-started.cloud/src/main/webapp/WEB-INF/51Degrees-Cloud.xml
index 0c2b33a..9bb01e3 100644
--- a/web/getting-started.cloud/src/main/webapp/WEB-INF/51Degrees-Cloud.xml
+++ b/web/getting-started.cloud/src/main/webapp/WEB-INF/51Degrees-Cloud.xml
@@ -59,4 +59,11 @@
             </BuildParameters>
         </Element>
     </Elements>
+    <!-- Suppress and log exceptions thrown from within (Web)Pipeline.process().
+         Set to `true` here so a device-detection failure degrades gracefully instead of
+         returning a 500 for every request. Use `false` while developing to surface mistakes loudly.
+         Note: the element name is singular - it matches Java's setSuppressProcessException. -->
+    <BuildParameters>
+        <SuppressProcessException>true</SuppressProcessException>
+    </BuildParameters>
 </PipelineOptions>
\ No newline at end of file
diff --git a/web/getting-started.onprem/src/main/webapp/WEB-INF/51Degrees-OnPrem.xml b/web/getting-started.onprem/src/main/webapp/WEB-INF/51Degrees-OnPrem.xml
index 9ce0811..49e13dc 100644
--- a/web/getting-started.onprem/src/main/webapp/WEB-INF/51Degrees-OnPrem.xml
+++ b/web/getting-started.onprem/src/main/webapp/WEB-INF/51Degrees-OnPrem.xml
@@ -51,4 +51,11 @@
             </BuildParameters>
         </Element>
     </Elements>
+    <!-- Suppress and log exceptions thrown from within (Web)Pipeline.process().
+         Set to `true` here so a device-detection failure degrades gracefully instead of
+         returning a 500 for every request. Use `false` while developing to surface mistakes loudly.
+         Note: the element name is singular - it matches Java's setSuppressProcessException. -->
+    <BuildParameters>
+        <SuppressProcessException>true</SuppressProcessException>
+    </BuildParameters>
 </PipelineOptions>
\ No newline at end of file